Sent my Roborock S7 to repair and replace sensors, also for full servicing and deep cleaning. Fairly reasonable price for the service and professionalism. Very prompt replies on WhatsApp.
Fair note: They will charge RM180 for diagnostic fees, which is non-refundable. HOWEVER, this fee is waived and deducted from total repairs if we decide to proceed with the repairs. And I truly believe this is a fair price for their services.
My only complaint would be that as a first time sending my robot to repair, their service center was quite hard to locate the lift entrance. It took me 15 minutes of walking about before I could ask someone to guide me as it was during the weekend.
All-in-all, I highly recommend them as a 3rd party independent repair as I'm very satisfied.Read moreRead less
Service bagus dan sangat memudahkan. Cepat and reliable. Senangable.
Senang berurusan.Read moreRead less
Provide good service & update the progress of the repair.air.Read moreRead less
Very good customer support. Esp to Mr. Shakir. Keep up your great work!Read moreRead less
Great service . Professional, fast and straight forward. I will be back here whenever my unit has a problem. Thank you very muchRead moreRead less
Send over to replace the wheel. Good service. Super friendly.endly. Boss is so good to help expedited the repair process before CNY.Read moreRead less
The one stop for many who face problems/issues with their robot vacuum, Robocare has provided a lifeline for many like myself by fixing major/ minor issues affecting the functionality of the semi-autonomous machines.Read moreRead less
So many robots on the floor being tested. Carpet must be so clean!Read moreRead less
Excellent service! So glad we got our robot vacuum fixed immediatelyRead moreRead less
Smooth & efficient way for maintaining the Vacuum Robot S5t S5 Max. Everything is done online via email & whatsapp. Thank you for an Excellent Customer service rendered.Read moreRead less
Very professional service with detailed updates and progress report. Am very impressedRead moreRead less